Sales AI Chatbot Senior Trainer

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Job description

Asiacell is hiring a senior trainer for its sales AI chatbot at its Sulaymaniyah headquarters. The role is to create, refine and improve the content the chatbot produces so that it stays accurate, engaging and in line with brand guidelines, and to train the bot every day and keep its knowledge base up to date.

Responsibilities

  • Write and refine articles, product descriptions and other text, and make sure AI-generated text is clear and matches the brand voice
  • Check cultural and linguistic accuracy across dialects
  • Test the chatbot, find gaps on the spot and train it daily
  • Update the bot's knowledge base continuously
  • Prepare daily, weekly and monthly reports
  • Work with the technical team and AI and retailer-app vendors

Requirements

  • Bachelor's degree in business administration, IT, computer or data science, or a related field
  • Arabic, Kurdish and English
  • Skills the employer lists: SEO and keyword research, content writing and copywriting, AI model performance evaluation, ethical AI and bias mitigation

Skills

AI content copywriting SEO chatbot training

About this company

Asiacell is an Iraqi mobile operator that is part of Ooredoo Group. Ooredoo reported that Asiacell's customer base reached a record 20 million in 2025, up 5%, and that its 2025 EBITDA rose 13% to QR724 million at a 42% margin. In the first quarter…

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