Customer Support Specialist – Cairo

A customer-support role at Foodics' centre of excellence in Cairo.

What the role involves

• Answer client questions and follow them up until they are resolved
• Log conversations in the CRM and ticketing tools
• Train clients on Foodics products through virtual channels

What the employer is looking for

• Up to a year of call-centre or customer service experience
• Very good spoken English

Summary written by Disruptors Digest. The employer’s own posting has the full, authoritative description, requirements and application process.

Foodics is a Riyadh-based company that sells cloud point-of-sale and restaurant-management software. Most sources date its founding to 2014 and name Ahmad Al-Zaini and Mosab Al-Othmani as founders. Forbes Middle East reports that it serves more than 30,000 outlets in about 35 countries; these are…

View company profile